Elevated metadata API Errors

Incident Report for ImageKit.io

Resolved

This incident has been resolved.
Posted Jul 07, 2026 - 18:12 IST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2026 - 16:55 IST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 07, 2026 - 16:15 IST

Investigating

We're experiencing an elevated level of metadata API and video thumbnail API errors in us-east-1 region and are currently looking into the issue.
Posted Jul 07, 2026 - 16:00 IST
This incident affected: Image Transformation - US East Region.
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